Privacy Policy

Welcome to KoolShopp.in. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via payment gateways)

b) Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (pages visited, time spent)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Send promotional emails/SMS (only if you opt-in)
  • Prevent fraud and ensure security

3. Payment Information

We do not store your card or payment details.
All transactions are processed through secure third-party payment gateways compliant with industry standards.

4. Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies in your browser settings.

5. Sharing Your Information

We do not sell your personal data.
We may share your information with:

  • Courier and delivery partners
  • Payment gateway providers
  • Legal authorities (if required by law)

6. Data Security

We implement appropriate security measures to protect your data.
However, no online system is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Services

Our website may include links to third-party websites.
We are not responsible for their privacy practices.

9. Children’s Privacy

Our website is not intended for users under the age of 18.
We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy:

📧 Email: koolshop.in@gmail.com
📍 Address: [Govindpura, Jaipur]